Our Return policy extends
out 30 days from the purchase date. If after 30 days has gone by since your
purchase, unfortunately, our company will not be able to offer you a refund or
exchange. We require a receipt or proof of purchase (i.e. order number or order
To set up your return, please email us at mailto:email@example.com. We will provide you with detailed instructions on the return process.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at mailto:firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If
you need to exchange it for the same item, send us an email at mailto:email@example.com and
send your item to:
190 39th St
Springfield, OR 97478
To return your product, you should mail your product to:
190 39th St
Springfield, OR 97478 Depending on where you live, the time it may take for your exchanged product to reach you may vary.